Frecuently asked questions

✅ What payment methods do we accept?
We accept international payments via Western Union, PayPal, Stripe and wire transfers to our US bank. Please do not hesitate to contact us for further information.

✅ What are the rubber rings for?
You can use them to regulate the height of the loop when embroidering. 
We have recorded a video to show you how to use them.

✅ How much do overseas shipments cost? 
We ship via DHL all over the world. In the shopping cart you will see the cost when you select the country and postal code where you want to receive the package. You have to take into account the customs policy of your country, as we do not charge taxes. 

✅ Will I have to incur extra costs to receive the order in my country? 
Some countries have import restrictions and taxes that are not included in the price of our products, which must be paid locally by the customer. We recommend checking this with your local customs service to find out about the existing regulations for online shopping abroad, to avoid unpleasant surprises. Mercado de Haciendo is not responsible in any case for the extra charges generated in the destination countries and, once the order has been delivered, the money will not be refunded.

✅ In which country is Mercado de Haciendo located? 
We are in Argentina, in the province of Buenos Aires, in the town of San Isidro.  

✅ Finishing your embroidery projects
You can seal the stitches using liquid sealant as you can see in this video. You can buy it in our shop by clicking here. 

✅ How many punch needle models do we have?
We make five different models for you to embroider with thick wool, worsted weight yarn or fine yarn and fine crochet thread.
We also have two needles for Handira embroidery (long loop) to embroider with thick wool or worsted weight yarn.
You can see all the models by clicking here. 

✅ How do I use our punch needle?
We´ve recorded a short video showing you the basics.

✅ How do you use the Heat Transfer Pen to transfer your designs to fabric?
We have recorded a video where you can see how to use it and what it is used for.

✅ How do I use the Liquid Chalk Pen?
This pen is used to draw on dark surfaces (fabric-paper-cardboard). Watch this video where we use it.